Information for Our Patients

Dear Guests and Patients!

We welcome You to visit our coordinating center, designed specifically for foreign patients. 
Our International Department is located directly in the Clinic Solingen, and it was founded especially for the patients from all over the world. Our office is the administrative center for patients from around the world.
Our staff is ready to provide You with information about the medical services of the hospital, Solingen and assist you in organising Your treatment.

International Department helps you with translation of medical documents and records, visa support, transfers from airport to the hospital and back, accomodation near clinic, inpatient and outpatient treatment and many other.
We totally understand that sometimes the processes of diagnostics and treatment might be stressful for the patient and the relatives, family members. That is why we are here to support you and to make all the procedures easier and comfortable.
You can be sure, in Solingen City Hospital you will be in the reliable hands of professional doctors and medical personnel.

Welcome to Solingen City Hospital

This section provides information about inpatient and outpatient treatment in our clinic, about arrival and accommodation, visa support and other services.

Here you will find all the information according:
  • inpatient and outpatient treatment in our Hospital
  • how you can easily find us
  • visa support
  • translation of medical documents and records
  • transfer from airport to the Hospital
  • accommodation during all the procedures


Additional services For Our Patients At Solingen Clinic
  1. One way transfer from the airport 100 euro
  2. Visa support
  3. Translation services 35 euro / hour
  4. Wi-Fi
  5. Accommodation 50 euro / day
  6. Translation of documents and medical records


We are talking on
  • German
  • English
  • Russian
  • Ukrainian


Questions?

Please contact us in case of any questions via telephone number or via Watsapp / Viber. You will receive the answer ASAP.
Phone: +49 212 5476913  
Viber | Whatsapp: +49 173-2034066 | +49 177-5404270

Organization of treatment in Germany

1. Request and collect medical records

The first step is to send us Your request for treatment and/or diagnosis. When preparing for a treatment it is important to gather all existing statements from the medical history, test results, images etc. and provide them to our experts in Germany. Despite the fact that our employees speak many languages, it is preferable to send us your medical records translated into German. This will significantly speed up consultations with the treating physicians and, therefore, our answer.

2. Processing of medical documents

Second step: send us your medical documents / records such as: test results, discharge from the hospital with an accurate diagnosis, CT / MRI / PET CT scans if any exists. Our translators speak many languages, but it is preferable if you send documents already translated into German or English it will proceed much faster during all the preparation.

3. A preliminary proposal. Additional services

After reviewing Your medical records we will develop a preliminary cost estimate that will contain the name of the diagnosis and/or treatment and its preliminary cost. Based on this estimate, we will update You with all organizational issues and additional services.

4. The plan of treatment and/or diagnosis. The signing of the contract

After agreeing on the amount of services You sign a contract with us. This agreement will contain medical program (a detailed plan of treatment and/or diagnosis), duration of treatment and the cost of services specified in the preliminary costing. The advance payment can be made by Bank transfer from Your country of residence, and on the spot, after Your arrival in Germany (only in the case if You already have a visa).

Visa Support for Medical Visa

Based on the per-hour clinic sends You an invitation to Germany, which is the basis for obtaining a medical visa. We will advise You on the package of required documents and apply for a visa at the Embassy / German Consulate in Your country.

Travel and Accommodation

For our patients who are in Germany for treatment and/or diagnosis, we will arrange all necessary transfers and support of professional medical interpreter during all rounds, inspections and conversations with the treating physicians.
If You have a need for permanent or longer accompanied by an interpreter – this can be negotiated in advance. We can also provide You with a number of additional services, such as car reservation, VIP hall at the airport, additional travel services. We are happy to help You with any questions and to provide full support. Often patients come to the clinic with relatives or close friends. We offer maintenance services for accompanying persons, such as sightseeing trips, shopping tours, etc.

Transfer and translation

The international patients Department can help you in the organization of the transfer and to provide a skilled interpreter, strong command of medical terminology.
If you need a special transfer such as: taxi / minibus or other we will provide you with such services as well. 
During your stay at Solingen Clinic we provide you with a professional translator who will accompany you / patient and will translate all the appointments and consultation with the doctor. Feel free to ask any questions while the appointment.

Your Way To Solingen Clinic

From Düsseldorf Airport 

So, you arrived at the Düsseldorf international airport. What’s next? What is the comfortable and not expensive way to our Clinic? Are there any options?

By train

Düsseldorf International Airport has two railway stations. One of them is situated at the east end of the airport. Another station you can find directly under the terminal C. Connect your airline beforehand to get the information, whether your ticket includes the cost of transferring by train. Many airlines render this service.
Passengers go by a flying train (Schwebebahn) 
SkyTrain from the terminals to the station. The flying train runs every day since 3:45 to 0:45. In the night time the transportation is carried out by buses. The “Terminal” bus stop is located in the arrival zone (opposite to Exit E). Travel by a flying train is paid through the machines in site (at stations). Holders of the Rail&Fly-Tickets can travel free of charge. Access to the SkyTrain with a luggage carrier is, unfortunately, impossible. There is enough space for luggage in the train.
The electric train S1 goes from the station line 6, in the direction to 
Solingen Hbf (Solingen Huptbahnhof, main station) with an interval of 20 minutes. The travel time with the flying train including the transfer to is approx. 47 minutes.
The main station of Solingen is located in the Ohligs district. There is a stop for the public transport in the in close vicinity. Mind that electric buses run rarely in the night, and, as a rule, they start running regularly with an interval of 10 minutes (depending on the route) from 6 am.
The schedule of buses and routes are indicated at the bus stops or on the official website: 
www.vrr.de. You can get to our Clinic by buses 681 transferring to bus 693, or by bus 682 transferring to buses 693 or 692.

From Cologne Bonn Airport

By train

Trains run each hour from the railway station of Cologne airport in the direction to the main station of Cologne. At the main station, you should transfer to a regional train (RB)  or regional express (RE) to Wuppertal Oberbarmen and arrive at the main railway station in Solingen (Solingen Hauptbahnhof). You can enliven the possible waiting time at the main railway station of Cologne walking along the square and visiting  the Cologne Cathedral located directly near the station.
Then, your travel will continue by an electric bus from the stop directly near the main station of Solingen. From here, bus 681 (with further transferring to bus 693) and 682 (with further transferring to buses 693 or 692) run with an interval of 10 minutes (except for the night).

Preliminary consult with your airline agency and make sure, whether your ticket includes further train travel (Rail & Fly-Ticket). If you still need to purchase a ticket, you can do it through machines at the railway station, specifying the purpose of the trip and the quantity of passengers. Also, information services with English speaking employees operate at railway stations. You can also buy a ticket from them. The premises of these services are marked with a sign “ DB Reisezentrum”.

By taxi

As we have already mentioned above, the fare in a taxi is very expensive. The approximate cost of the trip from the Cologne airport to the Solingen Clinic is 120 EUR. 
The following passenger transportation companies drive to Solingen:

Taxi Cologne  +49 151 51082191
Taxi Call Cologne 
+49 221/2882
Cologne Taxi 
+49 221/88884455


Transfer

If you wish, you may use the transfer service from the airport to Solingen Clinic or hotel (by our motor transport), the cost of which is:

from the Düsseldorf airport – 100 EUR
from the Cologne Bonn airport – 150 EUR,
from the Dortmund airport – 150 EUR.

Accompanying person’s accommodation

If one of your relatives accompanies you, this person may be accommodated in one of the apartments specially booked for accommodation. These apartments are located on the territory of the Clinic. The apartments are equipped with the Internet connection, TV, refrigerator and other facilities for convenience. Notify us, in case you would like to rent the apartment in advance and we will book it for you.

In case you arrived by your car, a large parking area in the immediate vicinity of the Solingen Clinic is at your service.

Questions ? 

Please contact us in case of any questions via telephone or Watsapp|Viber|Telegram. You will receive the answer ASAP.

Watsapp / Viber / Telegram +49 173-2034066 | +49 177-5404270

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